Introduction
By using our online shop and purchasing our products, you agree to these terms and conditions.
Products and Services
We provide eBooks for sale in various formats. Descriptions and prices are subject to change without notice.
Payment
Payment is required at the time of purchase via chosen payment gateway. Your order will be processed once payment is confirmed.
Delivery
Upon successful payment, the eBook will be delivered to the email address provided within 24 hours.
Refunds
Please read the "Refund and Return Policy".
Copyright
All content, including eBooks, is copyrighted and cannot be redistributed or reproduced without written permission from us.
Limitation of Liability
We are not liable for any damages resulting from the use of our products or services.
Collection of Personal Information
We collect personal information, such as your name and email address, when you fill out our order form.
Use of Personal Information
We use your personal information to process your order, deliver your eBook, and communicate with you about your order. We will not sell or share your information with third parties.
Security
We implement appropriate security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We use third-party payment gateways to process payments. These services have their own privacy policies, and we recommend reviewing them before providing your payment information.
Updates to Privacy Policy
We may update our privacy policy from time to time. We encourage you to periodically review this policy for the latest information.
Your satisfaction is our top priority. We strive to provide you with high-quality eBooks that meet your expectations. However, if you're not completely satisfied with your purchase, you may request a refund.Â
To be eligible for a refund:
you must provide feedback explaining the reason for your dissatisfaction.
fill out our evaluation survey form within 30 days of receiving the eBook, providing a valid reason for the refund request.
This will help us improve our products and services in the future.
To request a refund, please follow these steps:
Fill out our evaluation survey and mark the answer for the refund request question.
Submit the form within 30 days of your purchase. Refund requests submitted after this period will not be considered.
Upon receiving your request, we will review your feedback and reach out to you via email within 3-5 business days. If your request is approved, your refund will be processed and credited to your original payment method within 7-10 business days.
Please note that only eBook purchases made directly through our online shop are eligible for a refund under this policy.
If you have any questions or concerns about our refund and return policy, please feel free to contact us at contact@yesquest.com.